ACCEPTABLE USE POLICY
W3SERVICES strives to maintain a high-level of service, and a lot of customers depend on our high standards of quality. The Acceptable Use Policy is available in order to provide a clear understanding of the rules, regulations and restrictions regarding the use of W3SERVICES’s services. PLEASE ABIDE BY IT STRICTLY. By using our hosting services, you agree to abide by the Acceptable Use Policy.
Normal Usage Guidelines
Unlimited Bandwidth, Disk Usage, Email and FTP accounts and other Unlimited Resources. W3SERVICES provides Users with bandwidth, disk space and other resources, such as e-mail, mysql databases, and/or file-transfer-protocol (“FTP”) accounts, the amount of which is defined in W3SERVICES’s web pages describing the package of Services purchased at the time of purchase. In some cases, W3SERVICES may not establish a specific amount of bandwidth, disk space and other resources, and refer to that as “Unlimited”. In all cases, the Services are intended for normal use only, and any activity that results in excessive usage that is inconsistent with normal usage patterns is strictly prohibited. W3SERVICES reserves the right to suspend, discontinue or delete the accounts of Users whose use of disk space, bandwidth or other resources results in or presents the risk of degradation of service to other customers, regardless of the amount of disk space, bandwidth or other resources included in the User’s plan. User agrees that such usage shall not exceed the amounts set by W3SERVICES INFOTECH for the Services purchased (the “Agreed Usage”) and is additionally subject to normal usage guidelines established by W3SERVICES as in effect from time to time. These allotments are optimized and dedicated towards serving the Content and User’s active electronic mail services related solely to User’s web hosting account(s) with W3SERVICES.
Hosting space is intended for normal use only, and is limited to Web files, active e-mail and content of the hosted Web sites, not for storage (whether of media, e-mails, or other data). Hosting space further may not be used as offsite storage of electronic files, electronic mail or FTP hosts. You are responsible for removing any files, e-mails or other data which do not meet these requirements, and for adhering to any usage requirements or limits allocated to your account(s). Failure to do so may result in removal and deletion of such materials (including without limitation files and e-mails), and/or in discontinuation of your services or account, which actions we may take in our sole discretion.
W3SERVICES may monitor User’s use of bandwidth, disk usage and other resources. W3SERVICES, in its sole discretion, shall have the right to take any corrective action if User’s utilization of bandwidth, disk usage or other resources exceeds the Agreed Usage, or normal usage by our typical shared hosting customer, resource usage, or is used for other improper storage or usage. Such corrective action may include the assessment of additional charges, disconnection or discontinuance of any and all Services, removal or deletion of User’s Web site, User Content, User’s electronic mail and e-mail services and/or other materials and services or termination the User’s account and of this Agreement, which actions may be taken in W3SERVICES’s sole and absolute discretion.
Unlimited domains refers to subdomains, parked domains and add-on domains. In all cases (even those described as “unlimited”), the Services are intended for normal use only, and any activity that results in excessive usage that is inconsistent with normal usage patterns is strictly prohibited. W3SERVICES reserves the right to suspend, discontinue or delete the accounts of Users whose use of unlimited subdomains, parked domains and add-on domains results in or presents the risk of degradation of service to other customers, regardless of the amount of domains included in the User’s plan. User agrees that such usage shall not exceed the amounts set by W3SERVICES for the Services purchased (the “Agreed Usage”) and is additionally subject to normal usage guidelines established by W3SERVICES as in effect from time to time. These allotments are optimized and dedicated towards serving the Content and User’s active electronic mail services related solely to User’s web hosting account(s) with W3SERVICES. User is responsible for complying with any usage requirements or limits for bandwidth, disk space or other resources, and monitoring such usage to ensure the Web site does not violate such requirements or exceed normal usage limits, Agreed Usage, or other limits allocated for the account(s) and otherwise complies with this Agreement. W3SERVICES will use commercially reasonable efforts to e-mail Users who are at or near their utilization limits, but W3SERVICES does not take responsibility if e-mail notification(s) is not received by the User. W3SERVICES reserves the right to discontinue service through the beginning of the next month for your account in the event that it exceeds the any such allotment. If W3SERVICES takes any such corrective action under this section, User shall not be entitled to a refund or credit of any fees paid prior to such action.
Disproportionate Server Loads
While our shared services are suitable for personal or small business customers, there comes a time for some websites when they are better suited for a larger plan, which allows for more dedicated CPU and memory resources. We reserve the right, in our sole discretion, to discontinue service to any customer with a website or other hosted data that takes up more resources of the server’s CPU in any consecutive 6 hour period. This means that if your website is found to be utilizing more resources of the CPU and/or memory of our server, we reserve the right to take your site offline. If this becomes necessary, you can either upgrade your hosting package, or request a pro-rated refund of the amount you have paid in advance for the services. Due to the severity of this, and our ability to act quickly to correct these situations to avoid server issues, we will do everything reasonably feasible to provide you with a warning prior to taking your site offline, but we accept no obligation to do so.
The use of more than 250,000 inodes on any shared account may potentially result in suspension. Accounts found to be exceeding the 150,000 inode limit will automatically be removed from our backup system to avoid overusage. Every file (a webpage, image file, email, etc) on your account uses up 1 inode. Sites that slightly exceed our inode limits are unlikely to be suspended; however, accounts that constantly create and delete large numbers of files on a regular basis, have hundreds of thousands of files, or cause file system damage may be flagged for review and/or suspension. Over time, tens of thousands of messages (or more) build up, eventually pushing the account past our inode limit. To disable your default mailbox, login to cPanel and choose “Mail”, then “Default Address”, “Set Default Address”, and then type in: :fail: No such user here However, in accordance with our Terms of Service, we may remove any materials that, in our sole discretion, may be illegal, may subject us to liability, or which may violate this Acceptable Use Policy. W3SERVICES may cooperate with legal authorities and/or third parties in the investigation of any suspected or alleged crime or civil wrongdoing. W3SERVICES reserves the right to take reasonable preventative or corrective action to ensure that compliance with its Acceptable Use Policy is adhered to by all users of the service. Your violation of this Acceptable Use Policy may result in the suspension or immediate termination of your account or other services WITHOUT ANY PRIOR NOTICE. Acceptance and adherence to the W3SERVICES’s Acceptable Use Policy (AUP) is a part of the W3SERVICES’s Terms of Service (TOS) to which each user of the service has agreed to.
W3SERVICES requests that anyone with information about a violation of this Acceptable Use Policy, or of W3SERVICES’s Terms of Service, report it by sending an email to mail (at) w3services.net
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